--- What is this solution?
The Streamlined Sales and Service in the Field solution addresses one of the biggest challenges for companies with mobile sales and service teams: poor CRM adoption. By leveraging AI meeting agents, this solution automatically records in-person conversations, captures key details, and updates CRM records instantly. Reps no longer have to waste time on manual data entry, while inside support, managers, and admins get real-time context, visibility, and process adherence.
--- Who is this solution for?
This solution is designed for businesses with field-based teams who need to improve CRM usage and process consistency, including:- Industries: Manufacturing, heavy equipment, medical, and construction- Primary Buyers: Sales and service leaders, operations managers, and executives- Entry Point: Companies already using HubSpot or Salesforce, but struggling with adoption and process gaps
--- What is included in this solution?
- AI Meeting Agents: AskElephant agents trained to recognize and act on sales and service needs (e.g., capital purchases, consumables, service/parts, churn, tasks)
- Automated CRM Updates: HubSpot notes, deals, tickets, or records created or updated in real-time (also works with Salesforce)
- In-App Context & Next Steps: Supered process rules and content automatically delivered to inside teams to follow up efficiently
- Manager Reports: Supered process boards to provide visibility into process adherence and activity
- Cross-Team Enablement: Field reps, inside support, managers, admins, and customers all benefit from cleaner, faster, more reliable workflows
--- Why install this solution?
Whether your reps are new to the CRM or seasoned users resistant to change, this solution makes adoption effortless. It removes the burden of data entry, ensures context is never lost, and provides managers with the visibility needed to coach and scale with confidence.
- Efficiency: Field reps focus on real conversations instead of CRM busywork
- Alignment: Inside support and managers receive accurate, timely data in a consistent format
- CRM Integration: Seamless updates to HubSpot or Salesforce keep your system working as intended
- Scalability: Start with a small pilot team to prove value, then expand across the organization
- Customer Impact: Fewer missteps, faster responses, and better service experiences